the 7th International Conference on Hospitality and Tourism Management 2020 (ICOHT 2020) was an online virtual conference on Hospitality and Tourism Management that was held on 25th-26th August, 2020. The Conference Chairs were Dr. Chandana (Chandi) Jayawardena, Prof. Dr. D.A.C. Suranga Silva, and Prof.Dr. Neethiahnanthan Ari Ragavan.
The main streams addressed by the participants through their researches during the conference were Enhancing Tourism with Authentic Hospitality, Innovation in Hospitality, Tourism and Events Industry – A Holistic Approach, Building Bigger Ecosystems: Unlocking the Power of Human and Technology and Next-Generation Customer Experience: Human Touch Vs. Smart Touch.
The issue includes peer-reviewed papers presented at ICOHT 2020.